Delivery & Returns
All products that are available to purchase on the website will be dispatched free of charge to anywhere within the UK, Northern Ireland or the Republic of Ireland. UK and NI purchases have a delivery time of 3 to 4 working days and Republic of Ireland purchases take up to 5 working days (depending on whether it is light enough to go by post or heavy enough for our next day courier). Items to the rest of the world will be dispatched at discounted rates that are available upon checkout.
We offer a 14 day, no quibble, money back returns policy. Just advise us within 7 days of receipt and return within 14 days for a full refund. The buyer has to pay the return postage, unless the item is faulty or the wrong item was sent.
All returns should be sent to:
57A Gortin Rd
Please include your original receipt and send it via a recorded delivery service so nothing is lost in transit (we will not be held liable for returned items that are lost in transit and were not sent via a recorded service).
Return of any items will be subject to Cleantec's standard terms and conditions for online purchases. If you would like to discuss the return of any item, or have any further questions about our returns policy, please contact a member of our team on 028 8225 1166 (UK Landline or mobile) or on +44 (0) 28 8225 1166 (International).