Terms and Conditions

We offer a replacement part only warranty, not labour, providing the item has been fitted correctly by a competent person and not misused.

Items to be returned under warranty must be accompanied with the original receipt of purchase. Returns are at the customers expense.

All damages or shortages must be notified to us within 3 working days of receipt as claims cannot be made after this period.

Cleantec Equipment Limited shall not be liable for loss, injury or damage relating to any parts supplied by ourselves.

Goods remain the property of Cleantec Equipment Limited until paid for in full.

Prices can be shown in Sterling or Euro. We reserve the right to alter prices without prior notification.

Actual products supplied may vary or differ slightly in appearance to the product photographs, images or graphics shown on site.

The rights to all content within this site including text and graphics are owned by Cleantec Equipment Limited. No publication, copying or distribution of any material is permitted unless written consent from Cleantec Equipment Limited has been given.

When ordering products from Cleantec Equipment Limited for delivery outside of the EU you may be subject to import duties and taxes, which are levied once the package reaches the specified destination.  Any additional charges for customs clearance must be borne by the customer; we have no control over these charges. 

Original Manufacturer names, part numbers and descriptions are quoted for reference purposes only and are not intended to indicate or suggest that our replacement parts are made by the OEM.


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EU Customers

Customers who are VAT registered and living outside the UK but within the European Union are eligible for VAT exemption on purchases. If this applies to you please register by creating an account, filling in the appropriate fields and then contacting us by email to or phoning us on +4428 8225 1166 to have the VAT exempted from all purchases on your account.