Effective Date: 09/08/23
Thank you for visiting Cleantec Equipment Ltd and entrusting us with your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and services. We are committed to respecting your privacy and ensuring the security of your information.
Information We Collect:
Personal Information: When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and phone number.
Payment Information: We collect payment information, including credit card details or other payment methods, to process your transactions securely.
Order History: We maintain a record of your purchase history, including details of the products you have bought.
Communication: We may collect information from your communications with us, such as inquiries, feedback, or customer support requests.
Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookies preferences through your browser settings.
How We Use Your Information:
Order Processing: We use your personal and payment information to process and fulfil your orders, including shipping and delivery.
Customer Support: Your information helps us respond to your inquiries, requests, and provide efficient customer support.
Marketing: With your consent, we may use your email address to send you promotional materials and updates about our products and services. You can opt-out of these communications at any time.
Improvement of Services: We analyse usage patterns and customer feedback to enhance our website, products, and services.
Information Sharing and Disclosure:
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.
Legal Requirements: We may disclose your information when required by law, legal processes, or governmental requests.
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
Your Rights:
Access and Correction: You have the right to access and update your personal information held by us. You can make changes to your account information or contact us to request updates.
Data Retention: We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
Children's Privacy:
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, please contact us, and we will take appropriate steps to remove the information.
Contact Information:
For any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact our Data Protection Officer at info@cleantec.biz or (028) 8244 0851
Policy Changes:
Cleantec.biz reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
We value your privacy and are dedicated to maintaining the confidentiality and security of your personal information. Thank you for trusting Cleantec.biz.
Sincerely,
Cleantec Equipment Ltd
